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Delivery Policy

🚚 Shipping Policy

📦 Delivery Methods

Logistics Partner
SF Express (順豐速運)

① Direct Delivery to Office / Home

Delivery Time: 1–3 business days
Coverage: Hong Kong (excluding some remote areas)

② SF Express Service Points / Self-Service Lockers / SF Stations

Delivery Time: 1–3 business days
Coverage: Hong Kong

③ In-Store Pickup

Delivery Time: Not applicable
Store Address:
Room A, 3/F, Po Fung Building,
34 Haiphong Road, Tsim Sha Tsui, Kowloon, Hong Kong

📤 Shipping Notes

Orders are cut off every Sunday
Confirmed orders will be shipped by Tuesday or earlier
(adjustments for store holidays or public holidays)
Actual delivery time depends on SF Express’s dispatch schedule
During public holidays, peak periods, or due to force majeure,
shipping and delivery may be delayed

📍 SF Express Pickup Notes

If you choose SF Express Pickup,
please collect your parcel within the specified time after notification.
Any fees incurred due to overdue collection
will be borne by the customer.

🏝️ Remote Area Surcharge

🔹 Remote Self-Pickup Fee

From March 17, 2025,
SF Express will charge a remote self-pickup fee for parcels collected at
SF service points / self-service lockers in the following areas:

Applicable Areas: Lamma Island, Cheung Chau
Fee: HK$5 per shipment
Payment: Cash on delivery

The fee is determined by the final successful collection location,
charged only once per shipment.

/ SF Express Remote Area Fee Inquiry /

🔹 Remote Home Delivery Fee

SF Express may charge a remote home delivery surcharge
for deliveries to remote areas:

Fee: HK$10 per shipment per trip
Payment: Cash on delivery

Applicable areas include but are not limited to:
Sai Kung, Clearwater Bay, Shek O, Stanley, Discovery Bay, Ma Wan,
Cheung Chau, Lamma Island, Peng Chau, South Lantau, etc.

/ SF Express Remote Home Delivery Surcharge /

ℹ️ Other Notes

All remote area surcharges are collected by SF Express based on the actual delivery location
The store does not collect or add any additional fees
For details on delivery arrangements and charges in remote areas,
please refer to the latest SF Express announcements